Technology Resources for New Students

The information on this page is intended for new students at Carlow University. We know that you are excited to begin exploring all of the different technology resources that Carlow students use on a daily basis. By using the list below as a checklist you will get acquainted with the essential technology tools you will need to be successful at Carlow. 

BEFORE ACCESSING CARLOW’S TECHNOLOGY RESOURCES

• Change Password/Enroll in Password Recovery - Change your Temporary Password / Enroll in Password Recovery Instructions (PDF)
  https://mypassword.carlow.edu
  In order to keep your confidential information secure while providing access to the information and resources you need to be a successful student, you need to change your temporary password to one that only you know. Because managing passwords can be challenging, Carlow also provides a free and secure way to reset your own password if you forget it. We highly recommend you do both of these steps before accessing any other technology resource.

RESOURCES AVAILABLE ON- OR OFF-CAMPUS

Once you have changed your temporary password and enrolled in Password Recovery, you will have access to other essential resources. If there is a special format for your username which you need to log in, it will be indicated below. Otherwise, simply use your Carlow username and password.

• Email - Set up and Log in Instructions (PDF)
  http://www.outlook.com
  Use this format: username@live.carlow.edu
  There are a few steps you must take to set up your email account.  As all email communications from Carlow to current students must go to the student’s Carlow email account, this is essential. You should check your Carlow email frequently so that you stay connected with your faculty and fellow students.
  
  
• WebAdvisor
  http://webadvisor.carlow.edu
  When you need to register for courses, check grades, and find out what buildings and classrooms your classes are, use WebAdvisor to find this information.
  
  
• MyPortal
  https://myportal.carlow.edu 
  Use this format: Carlow\username
  Use myPortal to find up-to-date information about what is going on around campus as well as campus directories, policies, available services and other resources.

• Blackboard – Log in Instructions (PDF)
  http://carlow.blackboard.com
  Once you have registered for classes you will be able to access course information and materials through Blackboard. The degree to which Blackboard is used in a course varies so be sure to check your syllabus.

• Password Recovery - How-to Recover Your Password Instructions (PDF)
  http://mypasswordrecovery.carlow.edu
  Once you have enrolled in Password Recovery, you can recover it by answering a few simple questions.  If you have not yet signed up for Password Recovery, use these instructions to enroll (PDF).
  

• e2Campus
  http://police.carlow.edu/e2-campus.html
  By enrolling in e2Campus you will begin to receive emails and text messages regarding important emergency information (delays, campus closing, etc) on campus.
  

RESOURCES AVAILABLE ONLY ON-CAMPUS

• Computer Labs Log in to Campus Computers Instructions (PDF)
  There are several computer labs accessible with your Carlow ID card. When you log in to a computer in a lab using your Carlow username and password, you have automatic access to myPortal, can use any of the installed software on the computer, can log in to other technology resources, and can print using your Carlow ID card.

• Wireless Access - Access the Student Network Instructions (PDF)
  If your laptop has wireless ability, all Oakland campus buildings provide wireless access. 

HELP DESK

The Help Desk is available 24/7 by phone and can assist you with any problems you might have accessing Carlow’s technology resources. Be sure to have your Carlow ID number available.

866-767-9509 (off-campus)
x8700 (on-campus)

During business hours, you can also visit the Help Desk located on the 2nd floor of Antonian Hall, near the elevator and outside the Student Hub.

For additional information, please visit the Technology Resources section of myPortal (under Carlow Services).