Spam is unwanted e-mail. It is usually
an unsolicited commercial e-mail sent to a large number of addresses.
A Spam blocker helps to eliminate some of this unwanted email. It is
not a guarantee that all unwanted e-mail will be eliminated, but it helps
to keep your inbox clean.
Spam software can either allow the incoming email to be delivered or
it can quarantine the email or block it entirely.
When a spam e-mail message is delivered to your Carlow Lotus e-mail
account, it will be quarantined.
You will receive a Spam Quarantine Summary e-mail message with information
about the quarantined mail.
You will also receive an e-mail from the IT department with your User
Quarantine Account Information, which includes your username and password
to access your Spam Quarantine Summary. Please make sure to keep this
information.
It is very important for you to review the Spam Quarantine
Summary at least once a week and take one of the following actions:
Deliver, Whitelist or Delete.
If you do not choose to Deliver, Whitelist or Delete the message, the
messages will remain in your quarantine box.
Click
on the Deliver link to have the message delivered
to your mailbox.
Click
on the Whitelist link to have the message
delivered to your mailbox and whitelist the sender so that
his/her messages will no longer be quarantined for all future
e-mails received from that address.
Click
on the Delete link to have the message deleted
from your quarantine.
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To
view your entire Spam Quarantine Inbox or manage your preferences,
from within the Spam Quarantine Summary e-mail, click on the
Click Here link.
Note: if you access
your Spam Quarantine Inbox from with the Spam Quarantine Summary
e-mail (using the click here link) you will not have to provide
your username and password.
go the following web address
to access your Spam Quarantine Inbox
http://199.72.115.108:8000
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Login
to your Spam Quarantine Inbox
Enter the Username and Password provided to you in an e-mail from
the IT department with the subject “User Quarantine Account
Information”
Click on the Login button
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You
can manage your quarantined messages from your Quarantine
Inbox.
Click
on one of the following actions for each message
in your quarantine inbox.
Click
on the Deliver link to have the message delivered
to your mailbox.
Click
on the Whitelist link to have the message
delivered to your mailbox and whitelist the sender so that
his/her messages will no longer be quarantined for all future
e-mails received from that address.
Click
on the Delete link to have the message deleted
from your quarantine.
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Click
on the Preferences tab to review your spam
preferences.
The Whitelist/Blacklist tab is
where you can enter e-mail addresses that you would like to
Whitelist or Blacklist.
Whitelist – messages
sent from these addresses will not be analyzed
for spam
Blacklist – messages
sent from these addresses will always be
blocked for spam
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The Quarantine
Settings tab is where you can choose how often you
receive a quarantine notification e-mail – daily or
weekly. The default is daily notification.
Note: if no spam
messages are received, you will not receive a spam quarantine
report, until you receive spam messages.
Please do not change any other settings on the quarantine settings
tab.
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The Password
tab allows you to change your password to access
your Spam Quarantine Inbox.
It is highly recommended that you change your
password for your Spam Quarantine Inbox.
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