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Computer
labs are located in AJP, FWH, Antonian, and Grace Library. This link is
a listing
of the locations. |
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Since Carlow does not mail
grades out to students, you will check your grades online through
the Carlow website. You can find directions on how to check your
grades by clicking
here. |
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This
link includes directions on how to log onto
our network. |
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Web based mail
is available by going to http://lotus.carlow.edu
Directions for checking your email via lotus.carlow.edu are here. |
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All students are required to read their Carlow email as it is their primary point of
contact for information about the campus. Faculty and administrators
will email you class announcements, assignments, event information
and other important information about Carlow. |
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If you
currently do not have an Internet Service Provider, Carlow has
negotiated discounted pricing for members of the Carlow community.
For more information, click here. You would also
need a modem for your computer in order to dial-up to your Internet
Service Provider. |
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Yes! You
can access your email, your Blackboard and e-portfolio accounts
and a few library resources through the Internet. Although Carlow
does not restrict access to most
resources, companies may restrict
access from the workplace to some of our sites through firewalls. |
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There are
a number of computers labs on campus.
However if you wish to purchase your own computer, Carlow has entered
into agreements with Dell and Gov Connect so that students, faculty
and staff can order computers and equipment at discount rates.
Click here for more information. |
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View the Network Policies |
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You must read the COMPUTING
POLICIES for using the network.
You are held responsible for any misuse described in the policy |
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You must purchase and/or supply ALL hardware,
including Ethernet cards and network patch cables that enable a
connection to the network. |
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You must have your operating system disks or CDs and any software
for supplied Ethernet card available before requesting assistance
from the Help Desk staff. |
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It is your responsibility to ensure the computer is in proper
operating condition BEFORE seeking assistance from Help Desk staff.
The Help Desk staff WILL NOT install software on a computer that
is not in proper operating condition. Computer service is available
at discounted rates to students from the Help Desk. |
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It is the student’s responsibility to ensure that the
student’s computer has anti-virus software and keeps it up
to date. Students are cautioned against downloading items such
as spyware onto their computers. |
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Yes! You
can save your work onto a disk, log into any of the computers in
the labs, and then print out your document. Carlow has issued a quota of 800 free prints. Each additional print costs 10 cents per page. Click here to read more. |
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If it is
a network connectivity problem, we will fix the problem at no cost
to you. If the Help Desk is asked to service a personally owned
computer, there is a nominal fee. We charge $10 as a consultation/service
fee and $20 for Ethernet card installations. |
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There are
many ways to contact the Help Desk. You can contact the Help Desk
through email at: helpdesk@carlow.edu or phone: x8700 (412-578-8700).
We also will have a live chat option soon! |
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If the
Help Desk is asked to service a personally owned computer, there
is a nominal fee. We charge $10 as a consultation fee and $20 for
an Ethernet card installation. Students will also need to sign
a waiver and should back up all data from their computer if possible.
Although we try to service computers as soon as possible, sometimes
there is a back log in the queue. Please note that it may take
up to 5 days for your computer to be returned to you. |
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Do not unsubscribe
or take yourself off of the list. This will only let the spammers
know that your address is definitely an active address and they
will continue to spam more. You could also block those email addresses
through personal filtering. The university
is also actively working on filtering some of the more offensive
email/spam at the email gateway. Learn how to block senders in Lotus here.
Carlow uses an appliance called Barracuda to help block spam. Click here to learn more about Barracuda. Click here to learn how to manage the spam that Barracuda blocks on your email account. |
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Your network login
allows you to check email, print, surf the Web, use instructional
tools like Blackboard and E-portfolio. |
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Blackboard is an online
course system. Professors use this a teaching and learning environment
where students and professors can chat, utilize discussion boards,
upload files to the digital drop box, and post important course
information. The site is located at: http://blackboard.carlow.edu Login instructions can be found here. |
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E-portfolio allows
you to store a wide variety of your academic work (written documents,
photos, spreadsheets, speeches, etc.) as well as personal information
that you can place within your personal folders (resumes, personal
notes, etc.). This is used as a tracking mechanism that demonstrates
your competencies over the course of your career at Carlow. |
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No. You do not need
to have your own computer. There will be assignments that involve
the use of Blackboard and E-portfolio. You can use any of the computers
in any of the labs.
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Yes! Carlow has installed wireless points throughout the campus. The places where students can access this are the following:
- FWH and Dougherty - all living areas and Franny's cafeteria
- Curran Hall - floors 2 through 6
- Grace - 2nd floor porch area and the 2nd floor
- Aquinas Hall - most of the entire building
- Antonian Hall - 2nd floor and the vending machine area on the 1st floor
Click here to read more about how to log in!
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Every 180 days,
students must change their passwords as a security measure. This
link will show you the steps to take to change your password.
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You
can find a listing of the minimum computer requirements listed
on our website by
clicking here.
- Software Recommendations:
We recommend Windows XP and Microsoft Office XP or 2003 (Word, Excel, Access,
etc) since that is the software we use in our public labs. Faculty use
Office software as well. This will make it easier to work on papers both
in the residence hall rooms and the public labs. |
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In
addition to needing a computer that meets the minimum
requirements (see above), resident students will also need a 10/100 Mb Ethernet
network card and an RJ-45
network cable. Network cables are available for purchase on campus from
the Help Desk. |
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