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 In December, the MAC lab in Antonian 401 was decommissioned. This lab was rarely used and through discussions with the Academic Computing Committee, the Education Department, the Art Department and the deans, the decision was made to eliminate this computer lab and better use the space as a multi-purpose classroom. Eight of the MACs will remain on campus in a location to be determined during the spring semester. The remaining MACs are being sold and funds will be applied to help support our existing labs. Stay tuned for a future announcement on the new location for the remaining MACs. |
 The I.T. department will be working on several large projects during the spring semester as we prepare for another really big summer. These projects will include: the installation of a wireless network for the Sisters of Mercy, the upgrade of our computer room network to gigabit switch for faster connectivity from across campus, testing an appliance to help fight spyware, installation of newly upgraded servers, distribution of new phones to campus offices, and the implementation of a web portal for the campus community. |
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 Did you know that the I.T. department completed 2,002 project requests and problems for the campus during the fall semester of 2005? Those numbers do not include basic password changes and general media center requests. Customer satisfaction numbers are still very high with an average service rating of 4.92 and timeliness rating of 4.82 on a 5 point scale! THANKS to everyone in I.T! |
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John Tomko joined our staff in August as a part-time evening Help Desk technician. John works full-time for Federated Investors in downtown Pittsburgh as a Client Server Support Analyst. He has held this position for seven years and comes to Carlow with a wealth of experience that is helpful as he works alone to support our Help Desk Monday through Thursday until 9:00pm. 
Katie Bartus joined the staff in September replacing Eric Pfaffle as the Manager of the Media Center. Katie graduated from Robert Morris College in 1999 with a degree in MIS. She comes to Carlow from the Elizabeth Forward School District where she worked for over 4 years to help the school district with the implementation of their smart classrooms. Since arriving at Carlow, she has led many positive changes for the Media Center including completing an inventory of all media equipment across campus, implementing a customer satisfaction survey system with all media deliveries, and working individually with faculty on presentations and their use of technology in the classroom. You can meet Katie at an upcoming Computer Café session as she discusses the smart carts, the sympodiums, and troubleshooting technology in the classroom.